Frequently asked questions:
Q. Where are you located?
A We are BACK downtown at The Vault (formally the Cedar Rapids Piano Lounge). 208 2nd Ave. S.E. Cedar Rapids, IA 52401. Our telephone number is still the same 319-362-8133.
Q. How do I purchase tickets for the shows?
A. Easiest way is to purchase them directly from our website. You can print your ticket at home and bring it down night of the show. Don't worry if you could not print them out, we have your reservation on file attached to your name. You can also call 319-362-8133 to purchase tickets with credit card on the phone. We do not hold tables, we run your credit card to reserve you a spot. You can also stop down during business hours to buy tickets directly. Seating is reserved so if you want to sit with another group that has purchased tickets you need to let us know.
Q. What are showtimes?
A. Friday & Saturday show times are at 7:30. (Special circumstances do apply) Seating for the showroom starts at 6:00 and the sports bar and cocktail bar opens at 4:00. Our Open Mic Night (2nd & 4th Wednesday of every month) starts at 8:30. Weekday Special Event shows may vary.
Q. How is seating based?
A. Website tickets have best seats available, then credit card reservations, and then any walk ins.
Q. How long is the show?
A. We try to tailor our shows to be a solid 1 1/2 hour of pure enjoyment. Then following the show you can stay for free and enjoy Piano Lounge entertainment shortly after. You get free admission to the piano entertainment when you purchase Penguins Comedy Club tickets. (For shows on Thursday - Saturday only)
Q. Can we still redeem Gift Certificates issued from the other Cedar Rapids Penguins locations.
A. Yes, but ANY Clarion Hotel issued gift certificate needs to be redeemed before April 10th of 2011. After that you will need to redeem or get a refund directly from the Clarion Hotel on 33rd Ave. We apologize for any issues that may occure because of this but Penguins did its best to avoid any conflicts with this matter.
Q How old must you be to enter your venue?
A. Penguin's Comedy Club is a 21 or old establishment.